TRAINING SERVICES

TRAINING CODE : S-09

NAME : Total Quality Management Training

DURATION : 1 Day

AIM:       

         The understanding of total growth  by internal and external improvements throughout the firm such as making the commodities and services reach the customer with a cheaper price, better quality, faster speed, in a complete fashion. 

SCOPE OF TRAINING: 

        Philosophy of Quality 

        Quality Assurance System 

        Basics of total quality 

        What is total quality? 

        The organisation of TQM 

        Evolution of the understanding of management  

        Focus on customer and understanding of customer 

        Quality circles 

        Quality inspection 

        Sequence management 

        Inspection of information systems and its applications  

        Sample applications 

        Reward of quality   

WHO CAN PARTICIPATE       

High and medium level executives and administrative and technical personnel who will take part in the application process.