TRAINING CODE : S-09

NAME : Total Quality Management Training

DURATION : 1 Day

AIM:       

         The understanding of total growth  by internal and external improvements throughout the firm such as making the commodities and services reach the customer with a cheaper price, better quality, faster speed, in a complete fashion. 

SCOPE OF TRAINING: 

·        Philosophy of Quality 

·        Quality Assurance System 

·        Basics of total quality 

·        What is total quality? 

·        The organisation of TQM 

·        Evolution of the understanding of management  

·        Focus on customer and understanding of customer 

·        Quality circles 

·        Quality inspection 

·        Sequence management 

·        Inspection of information systems and its applications  

·        Sample applications 

·        Reward of quality   

WHO CAN PARTICIPATE       

High and medium level executives and administrative and technical personnel who will take part in the application process.